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Privacy

Responsible body and data protection provision


The responsible body concerning data protection regulations is:

Hogyn MVZ GmbH
Uhlandstraße 20-25
10623 Berlin
Phone 030/880 34 90-0
Fax 030/880 34 909


The data protection officer of the responsible body is:


Dr. Michael Sarabandi


Contact:
Qualitätspraxisverbund Humanitus
Steinweg 17
61194 Niddatal
info@humanitus-qm.de


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General information on data processing


Extent of personal data processing


As a matter of principle, we collect and utilize users’ personal data only insofar as this is necessary for the provision of a functional website as well as our contents and services. The collection and use of our users' personal data regularly only takes place with the user's consent. An exception applies in those cases in which it is not possible to obtain prior consent for factual reasons or the processing of the data is permitted by legal regulations.


Legal basis for the processing of personal data


Provided that we obtain the consent of the data subject for processing operations involving personal data, the legal basis is Article 6(1)(a) of the EU General Data Protection Regulation (GDPR)

When processing personal data that is necessary for the performance of a contract to which you are a party, Art. 6 (1) lit. b DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the implementation of pre-contractual measures.

Provided that the processing of personal data is necessary for the fulfilment of a legal obligation to which our company is subject, Art. 6 (1) c DSGVO serves as the legal basis.

If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the first mentioned interest, Art. 6 (1) lit. f DSGVO serves as the legal basis for the processing.


Data deletion and storage period


The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage no longer applies. Storage may take place beyond this if this has been provided for by law or other regulations. Data will also be blocked or deleted if a prescribed storage period expires, unless the continued storage of the data is necessary for the conclusion or performance of a contract


 

Provision of the website and creation of log files


Description and scope of data processing


Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.

The following data is collected:

  1. Information about the type of browser and the version used

  2. Operating system of the user

  3. Internet service provider of the user

  4. IP address of the user

  5. Date and time of access

  6. Websites from which the user accesses the website,

  7. Websites accessed by the user's system via our website

The log files contain IP addresses or other data that enable an assignment to a user. This could be the case, for example, if the link to the website from which the user arrives at the website or the link to the website to which the user goes contains personal data.

This data is also stored in the log files of our system. This data is not stored together with other personal data of the user.


Legal basis for data processing


The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 lit. f DSGVO.


Purpose of data processing


The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.

The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems.

An evaluation of the data for marketing purposes does not take place in this context.

These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 lit. f DSGVO.


Duration of storage


The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of data collection for the provision of the website, when the respective session has ended, the data is deleted.

In the case of data storage in log files, deletion will occur after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible.


 

Use of Cookies


Description and extent of data processing


Our website uses cookies. Cookies are text files that are stored in the browser or by the browser locally on the user's device. When a user accesses a website, a cookie may be stored on the user's device. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is accessed again.

We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified again even after a page change.


Legal basis for data processing


The legal basis for the processing of personal data using cookies is Art. 6 (1) lit. f DSGVO.


Purpose of data processing


The purpose of using technologically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For this, it is necessary that the browser is recognized even after a page change.


Duration of storage, possibility of objection and removal


Cookies are stored locally on the user's device and transmitted to us. As a user, you have full control over the use of cookies. By changing the settings in your browser or using a content blocker, you can deactivate or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. However, if cookies are deactivated for our website, not all functions of the website can be fully used.


 

Contact form and e-mail contact


Description and extent of data processing


Our website contains a contact form that can be used to contact us electronically. If a user takes advantage of this option, the data entered in the input mask is transmitted to us and stored.

These data are: First name, last name, street/no., postcode/city, country, telephone, fax, e-mail and message.

Your consent is obtained for the processing of the data during the submission process and reference is made to this data protection declaration.

The data will not be passed on to third parties in this context. The data will be used exclusively for processing the conversation.


Legal basis for data processing


The legal basis for the processing of data is the consent of the user (Art. 6 para. 1 lit. a DSGVO).

The legal basis for the processing of data transmitted when sending an e-mail is Art. 6 para. 1 lit. f DSGVO. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.


Purpose of data processing


The processing of personal data from the entry form is solely for the purpose of processing the contact details. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in processing the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.


Duration of Storage


The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. As for the personal data from the input options on the contact form and those sent by e-mail, data will be deleted when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified.

The additional personal data collected during the sending process will be deleted after a maximum period of seven days.


Possibility of objection and removal


You have the option to revoke your consent to the processing of personal data at any time. If you contact us by e-mail, you can object to the storage of your personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in the course of contacting us will be deleted in this case.


 

Use of Google Maps


This website uses Google Maps to display a map of the area. Google Maps is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

By using this website, you consent to the collection, processing and use of automatically collected data and data provided by you by Google, one of its agents, or third parties.

The Terms of Use for Google Maps can be found at Terms of Use for Google Maps. For full details, see the google.de Privacy Centre: Transparency and Choice and Privacy Policy and http://www.google.com/intl/de_de/help/terms_maps.html.


 

Google Analytics


Extent of the processing of personal data


This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymisation is activated on this website, however, your IP address will be truncated beforehand by Google within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.


Legal basis for the processing of personal data


The legal basis for the processing of the users' personal data is Art. 6 para. 1 lit. f DSGVO.


Purpose of data processing


The processing of users' personal data enables us to analyse usage behaviour. By evaluating the data obtained, we are able to compile information on the use of the individual components of our website. This helps us to continuously improve our website and its user-friendliness. This is also our legitimate interest in processing the data (Art. 6 para. 1 lit. f DSGVO). The anonymisation of the IP address takes into account the interest of users in the protection of their personal data.


Duration of Storage


The data is deleted as soon as it is no longer required for our recording purposes. In our case, this is after 12 months.

Possibility of objection and removal

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (incl. your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de


 

Using the online appointment system with Doctolib


This website uses the online appointment system of Doctolib as a way for patients to book appointments. The online appointment system is operated by Doctolib GmbH, Wilhelmstraße 118, Aufgang C, 10963 Berlin.

DBy using the online appointment system, in particular by registering there, you agree to the collection, processing and use of the data automatically collected and entered by you by Doctolib GmbH in accordance with the terms of use there. The terms of use for the online appointment can be found at https://www.doctolib.de/terms/agreement


 

Data subject rights


If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights against us as the controller:


Right of Access


You may request confirmation as to whether personal data relating to you is being processed by us.

If such processing is taking place, you can request information from us about the following::

1. the purposes for which the personal data are processed;

2. the categories of personal data that are processed;

3. the recipients or categories of recipients to whom your personal data have been or will be disclosed;

4. the planned duration of the storage of your personal data or, if concrete information on this is not possible, criteria for determining the storage duration;

5. the existence of a right to rectify or erase your personal data, a right to restrict processing or a right to object to such processing;

6. the existence of a right of appeal to a supervisory authority;

7. any available information on the origin of the data if the personal data are not collected from the data subject;

8. the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, in such cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information on whether the personal data concerning you are transferred to a third country or to an international organisation. In this context, you may request to be informed about the appropriate safeguards pursuant to Article 46 of the GDPR in connection with the transfer.


Right to rectification


You have the right to rectification and/or completion if the personal data processed concerning you is inaccurate or incomplete. We are obligated to carry out this rectification without delay.


Right to restriction of processing


You may request the restriction of the processing of your personal data under the following conditions:

1. if you dispute the accuracy of the personal data concerning you for such time that it is possible for us to verify the accuracy;

2. the processing is unlawful and you object to the erasure of the data and request the restriction of its use instead;

3. we no longer need the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or

4. if you have objected to the processing in accordance with Art. 21 (1) DSGVO and it is not yet clear whether our legitimate reasons outweigh your reasons.

If the processing of your personal data has been restricted, such data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by us before the restriction is lifted.


Right to erasure


a) Obligation to delete

You may request that personal data relating to you be erased without undue delay and we are obliged to erase such data without undue delay if any of the following reasons apply:

  1. your personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
  2. you revoke your consent and there is no other legal basis for the processing.
  3. you object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.
  4. your personal data have been processed unlawfully.
  5. the deletion of your personal data is necessary for compliance with a legal obligation under Union or Member State law to which we are subject.
  6. your personal data has been collected in relation to information society services offered in accordance with Art. 8(1) DSGVO.

b) Information to third parties

If we have made your personal data public and we are obliged to erase it pursuant to Article 17(1) DSGVO, we shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers who process the personal data that you, as the data subject, have requested that they erase all links to, or copies or replications of, that personal data.

c) Exceptions

The right to erasure does not exist insofar as the processing is necessary:

  1. for the exercise of the right to freedom of expression and information;
  2. for compliance with a legal obligation which requires processing under Union or Member State law to which we are subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
  3. for reasons of public interest in the area of public health in accordance with Art. 9(2)(h) and (i) and Art. 9(3) DSGVO;
  4. for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) of the GDPR, insofar as the right referred to in paragraph (a) is likely to make the achievement of the purposes of such processing impossible or seriously jeopardise it; or
  5. for the assertion, exercise or defence of legal claims.


Right to information


If you have exercised the right to rectification, erasure or restriction of processing against us, we will notify all recipients to whom your personal data has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.

You have the right to be informed about these recipients.


Right to data portability


You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format. You also have the right to transfer this data to another controller without hindrance from the controller to whom the personal data was provided, provided that

1. the processing is based on consent (Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO) or on a contract (Art. 6 para. 1 lit. b DSGVO) and

2. the processing is carried out with the help of automated procedures.

In exercising this right, you may also request that your personal data be transferred directly from one controller to another controller, insofar as this is technically feasible. This must not affect the freedoms and rights of other persons.

The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.


Right of Objection


You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data which is carried out on the basis of Article 6(1)(e) or (f) DSGVO; this also applies to profiling based on these provisions.

We will then no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.


Right to revoke the declaration of consent under data protection law


You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.


The objection can be made without formalities and should preferably be addressed to the Data Protection Officer:


Quadamed
Sonnemann & StreleckiGbR
Kronenstraße 77, 44139 Dortmund
E-Mail: info@qudamed.de
Website: www.qudamed.de


Right to complain to a supervisory authority


Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.